FAQS
Registration:
Arise is not currently open to new or returning business partners that reside within California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.
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Must be at least 18 years of age
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Must Reside in the United States
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Must be a US Citizen or legal resident
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Must be willing to service a minimum of 15 hours per week.
If you reside in the states of AZ, DE,IN,KS,KY,MI,MT,NC,ND,NJ,NH,PA,TX,VA, WA or WV we have many opportunities, including an exclusive opportunity with the world’s largest online retailer, and many incentives available.
What is the Arise Voice Assessment?
The Arise Voice Assessment is a free and fast 10 minute evaluation that is conducted over the telephone. This is part of the admissions process. It measures your voice quality and your ability to effectively interact with customers over the phone.
What is the Criminal Background Check?
As part of the admissions process BOUDREAUXVIRTUALSOLUTIONS, LLC will not do business with independent contractors who have been convicted, pled guilty or pled ‘no contest’ to any felony; or, certain misdemeanor charges, including but not limited to theft, fraud, drug, violence or other similar violations. In addition, certain Arise clients require background checks in order to access their systems and interact with their customers. Therefore, a background check is required
Do I get paid during “training?”
Boudreaux Virtual Solutions offers certification courses that help to prepare you for servicing your chosen client. You must successfully pass/complete the certification course in order to offered a Statement of Work (SOW). There is no paid training.
Some companies pay revenue once you begin taking calls during the certification course. It is recommended that you take an evening certification course and keep your full time day job. Many agents do this until they are prepared to work from home full time.
What is the starting revenue rate, and how much can I earn?
The starting rate varies depending on the client you choose. Base pay of $9 to $12 per hour. The money you earn is only limited by your performance and depending upon your performance you can move to a higher tier with the company. The better you perform the more you earn. You are in control of your earnings!
Do you take out taxes from revenue earned?
No. You are self-employed. We provide a 1099-Misc form at the end of the year; therefore, you are responsible for paying your income taxes. (IMPORTANT: don’t forget to keep track of all your start-up and ongoing costs of your business! Most expenses, including your home office, are tax deductible
Are there any start-up costs?
No. The only start up cost comes from you paying for you training.
If I have scheduled service intervals and no calls come through, do I still receive revenue for that interval?
Boudreaux Virtual Solutions manages the call volume by making intervals available to a different number of Client Support Professional (CSP)s depending on the volume of calls expected to ensure that all Client Support Professional (CSP)s receive a high volume of calls when servicing. Client Support Professional (CSP)s can expect to be on calls between 85% -95% of the time they are logged in our system.
How many hours am I required to work?
You can work as many hours as you’d like. However, your minimum is 15 hours per week as required under the terms of the Statement of Work (SOW) for most Boudreaux Virtual Solutions client business opportunities. Boudreaux Virtual Solutions has hours for CSP’s to service 24 hours a day, 7 days a week. The hours available for a specific client will be outlined in the Opportunity Announcements you receive once you complete the Admissions process. (Subject to change.)
How long will it take before I can begin earning money?
The admissions process can be completed in as little as three (3) days! Certification courses required to service a particular client can take between two (2) days and several weeks to complete. Once you join BVS and obtain all required certifications, you are then eligible to begin earning income by servicing your chosen Boudreaux Virtual Solutionsclient. You can begin working from home and earning income .
How Do I Know That This Is a “Legit” Opportunity?
Boudreaux Virtual Solutions is changing the way companies think about call center services. BVS provides a virtual platform to connect primarily work-at-home service Fortune 500 and other large companies. The BVS platform provides an unparalleled business opportunity for tens of thousands of primarily home-based call center companies, run by stay-at-home moms, veterans, students, retirees and other entrepreneurial-minded individuals.